Private Policy

PRIVACY POLICY

Last Updated: September 10, 2026

Aviva Libra (“Aviva Libra,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit avivalibra.com (the “Site”), make a purchase, communicate with us, sign up for marketing, or otherwise interact with Aviva Libra.

By using the Site, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

Contact Information
Including your name, email address, telephone number, billing address, and shipping address.

Order Information
Including products purchased, order history, returns, exchanges, shipping information, and transaction details.

Payment Information
Payments are processed through third-party payment providers. We may receive limited payment-related information, such as payment status, billing details, or the last digits of a payment method, but we do not necessarily receive or store your complete payment-card information.

Account Information
If you create an account, we may collect login and account information associated with your profile.

Marketing Information
Including your email address, marketing preferences, interactions with our emails or advertisements, and information you voluntarily provide when joining our mailing list, promotions, giveaways, or other marketing programs.

Device & Usage Information
When you visit our Site, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, pages viewed, links clicked, referring URLs, approximate location derived from IP address, and information about how you interact with our Site.

Communications
We may retain information you provide when contacting us, including customer-service inquiries, reviews, feedback, or other correspondence.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

Process, fulfill, and deliver orders;
Process payments, returns, refunds, and exchanges;
Communicate with you about purchases or customer-service requests;
Maintain and improve our Site and customer experience;
Personalize your shopping experience;
Understand how customers use our Site;
Detect and prevent fraud, security incidents, and misuse;
Maintain business and transaction records;
Comply with legal, tax, accounting, and regulatory requirements;
Send marketing communications where permitted;
Measure the effectiveness of our marketing;
Create and manage advertising audiences;
Display advertisements that may be more relevant to you; and
Support, operate, analyze, and grow our business.

3. MARKETING COMMUNICATIONS

If you sign up for our emails or otherwise receive marketing communications from us as permitted by law, we may use your contact information to send you information about new products, collections, promotions, events, and other Aviva Libra news.

You can opt out of marketing emails at any time by clicking the unsubscribe link included in our marketing emails or contacting us at alexa@avivalibra.com.

Opting out of marketing communications does not prevent us from sending transactional or service-related messages, such as order confirmations, shipping updates, return information, security notices, or responses to customer-service requests.

4. COOKIES, ANALYTICS & ADVERTISING

We and our service providers may use cookies, pixels, tags, software development kits, and similar technologies to operate the Site, remember preferences, understand Site activity, measure performance, and support advertising.

These technologies may allow us and our advertising partners to understand whether you visited our Site, viewed a product, added an item to your cart, completed a purchase, or interacted with an advertisement.

We may work with advertising and analytics providers such as Meta, Google, Shopify, and similar platforms to measure marketing performance, understand customer behavior, create advertising audiences, and deliver or measure advertisements.

Depending on the technology and applicable privacy law, some of these activities may be considered “sharing,” “targeted advertising,” or similar regulated activity even though we do not receive money in exchange for your personal information.

Where required by applicable law, we provide consumers with the ability to opt out of these activities.

5. HOW WE DISCLOSE INFORMATION

We may disclose personal information to companies that help us operate our business, including:

E-commerce and website providers;
Payment processors;
Shipping and fulfillment providers;
Email and marketing platforms;
Analytics providers;
Advertising platforms and social networks;
Customer-service providers;
Fraud-prevention and security providers;
Professional advisers such as accountants, attorneys, and consultants; and
Government authorities or other parties when required by law.

These providers may process information on our behalf or, depending on the service, for purposes described in their own privacy policies.

We may also disclose information in connection with a merger, financing, acquisition, sale, restructuring, or transfer of all or part of our business or assets.

6. SALE OR SHARING OF PERSONAL INFORMATION

Aviva Libra does not sell your personal information for money.

However, certain uses of cookies, pixels, and advertising technologies may be legally considered a “sale,” “sharing,” or use for “targeted advertising” under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of these activities through the privacy choices or cookie controls available on our Site or by contacting us at alexa@avivalibra.com.

We will honor legally required browser-based opt-out preference signals, such as Global Privacy Control, where applicable.

7. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we maintain about you;
Request correction of inaccurate information;
Request deletion of certain personal information;
Request information about how your information is collected, used, or disclosed;
Obtain a copy of certain personal information;
Opt out of certain targeted advertising, sales, or sharing of personal information; and
Exercise applicable privacy rights without unlawful discrimination.

These rights are subject to applicable legal exceptions and may not apply in every jurisdiction or circumstance.

To submit a privacy request, contact us at alexa@avivalibra.com with the subject line “Privacy Request.”

We may need to verify your identity before processing certain requests.

8. CALIFORNIA PRIVACY RIGHTS

California residents may have additional rights under California privacy laws, where applicable, including rights to know, delete, correct, and opt out of certain sales or sharing of personal information.

For purposes of California privacy law, certain advertising-related disclosures involving cookies or tracking technologies may constitute “sharing” even when no money is exchanged.

Where Aviva Libra is subject to these requirements, California residents may exercise applicable rights using the methods described in the Your Privacy Rights section above or through privacy controls made available on our Site.

We will not discriminate against you for exercising applicable privacy rights.

9. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our services, maintaining transaction and tax records, resolving disputes, enforcing agreements, preventing fraud, and complying with legal obligations.

Retention periods may vary depending on the type of information and why it was collected.

10. DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security of your information.

11. CHILDREN'S PRIVACY

Our Site and products are intended for a general audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.

12. THIRD-PARTY WEBSITES

Our Site may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy or security practices of third parties. We encourage you to review their privacy policies before providing personal information.